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Frequently Asked Questions

No, we have not raised the rates. Your usage must be higher this month if you see an increase on your bill.
Meters are read every month. If they don’t get a reading, they leave a card and you are to read your meter and return the card to our office.
Yes, we accept all major credit cards. You can pay with a credit card in our office or pay online via our website.
There is no break on charges if you are filling a swimming pool.
No, we do not have fluoride in our water.
We meet the third Thursday of every month at the Alltel/Windstream building on Lafayette Street at 7pm.
Snowbirds usually have their water shut off so they don’t have to pay a bill while they are away. Cottage Hill extension snowbirds still pay the $37.50 surcharge while they are away.