Frequently Asked Questions

Find quick answers about billing, meter readings, payment options, meetings, and RVMA service policies. If your question is not listed, contact the office and staff will be glad to help.

Frequently Asked Questions

No, but rate increases are determined in approximately April or May of each year. Your usage must be higher this month if you see an increase on your bill.

Meters are read every month. If they don’t get a reading, they leave a card and you are to read your meter and return the card to our office.

Yes, we accept all major credit cards. You can pay with a credit card in our office or pay online via our website.

Yes. The customer needs to take the meter reading before they start filling the pool, then read again when finished.  They call the office and we only charge for water on that number, not sewage.

No, we do not have fluoride in our water.

RVMA meetings are held every two months, generally at 7:00 p.m. at the Alltel/Windstream Building, 212 Lafayette Street in New Bethlehem. Contact the RVMA office for the specific meeting date.

Snowbirds usually have their water shut off so they don’t have to pay a bill while they are away. Cottage Hill extension snowbirds still pay the $37.50 surcharge while they are away.

Community Events

See activities from community organizations throughout the Red Bank Valley.